Shipping policy
Shipping Coverage & Costs
We offer Free Worldwide Shipping on all orders over €50, making your shopping experience as smooth and hassle-free as possible.
Processing & Delivery Timeframes
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Order Processing Time: 2–3 business days (Monday through Friday)
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Estimated Shipping Time: 7–12 business days
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Total Estimated Delivery Time: 10–15 business days
Delivery Carriers
We partner with reputable international logistics providers such as DHL to ensure your order is delivered safely, quickly, and reliably.
Order Tracking
Once your order ships, you will receive an email notification containing a tracking number so you can monitor your package's delivery status in real time.
Address Changes
If you need to update your shipping address, please contact us within 24 hours of placing your order. Unfortunately, once your order has been packaged or shipped, we are unable to modify any address information.
Order Cancellations
You may request to cancel your order within 24 hours of purchase, provided it has not yet shipped. If your order has already been dispatched, you will need to follow our Return Policy upon receiving the item.
Undeliverable Packages
If a package is undeliverable due to incorrect or incomplete shipping information provided by the customer, any costs associated with reshipping will be the customer's responsibility.
Customer Support
If you have any questions or need assistance, feel free to reach out to our customer support team during business hours. We're always here to help!